Influencing means changing another person’s views, attitudes, decisions, perceptions or actions (with of course positive intention and results). In order to do so skillfully, first we need to be self-aware of our own style and how we affect others, especially those who have a different style. Then, we need to identify what influence (and results) we want to have. Finally, we need to adapt our style and behaviors to our listeners and situation, which requires some thought, planning and flexibility. This course shows us how.
Influencing requires a variety of communication skills, including understanding the other person’s style and position, building rapport and knowing how to put forth our views in a way so they listen willingly.
With tools practiced in this workshop you will have what you need to start better influencing others, and make your interactions more positive and productive.
Benefits
Who This is For
Anyone working with other people.
Content
Number of participants: 8-10
Length: 4 hours (1/2 day)
Language: English
Delivered by one trainer